The article available for download here is the publisher version.
International Psychology Bulletin
Sakuma, Maki; Castanheira, Helena; Hoshino-Browne, Etsuko; Murata, Alice; and Malley-Morrison, Kathleen, "Perceptions of the Effectiveness of Apology in Reconciliation among Respondents from Japan, South Korea, and the United States" (2009). Counselor Education Emeritus Faculty Publications. 14.