Smart Multitasking with Smartphones
Research has shown that people use smartphones in a way that encourages constant multitasking. While previous studies have determined that multitasking with technology has a negative impact on performance of a primary task, we examine how constant task switching specifically with mobile devices affects users. Our experiment examines discretionary task interleaving with smartphones and the effects this has on performance. The results demonstrate that while any amount of multitasking negatively affects performance on a primary task, these effects are lessened when switching at a breakpoint between subtasks rather than during a subtask.
The work available for download here is the publisher version.
Proceedings of the 49th Annual Meeting of the Decision Sciences Institute
Rubin, Deena and Adler, Rachel F., "Smart Multitasking with Smartphones" (2018). Computer Science Faculty Publications. 15.