Towards New Metrics for Multitasking Behavior

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Conference Proceeding

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In this paper we propose new metrics to investigate computer-based multitasking behavior. These metrics range from a very lean dichotomous variable to a very rich measure based on switches that combines user, task and technology considerations. We demonstrate how to calculate these measures with an exploratory study based on self-reported user logs. The development of new metrics to research multitasking behavior lays the foundation to incorporate this variable in future studies of human-computer interaction.


The work available here is the abstract.

Publication Title

Proceedings of the CHI 2009 Extended Abstracts on Human Factors in Computing Systems

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