The Dark and Bright Sides of Personal Use of Technology at Work: A Job Demands–Resources Model
Document Type
Article
Publication Date
12-1-2017
Abstract
As employees increasingly use technology for personal purposes in the workplace, tensions between proponents of control versus flexibility are rising. Proponents of control emphasize negative consequences and argue for employee restrictions and monitoring, whereas those for flexibility highlight positive consequences and advocate for employee discretion. We build consensus between these two approaches by adopting the job demands–resources model to show why the personal use of technology at work has both negative and positive effects on organizational outcomes, and then, we theorize about several boundary conditions that mitigate or strengthen these effects. We discuss implications for human resource development (HRD) scholars and professionals.
DOI
10.1177/1534484317725438
Publication Title
Human Resource Development Review
Volume Number
16
Issue Number
4
First Page
425
Last Page
447
ISSN
15344843
Recommended Citation
Kim, Sungdoo and Christensen, Amanda L., "The Dark and Bright Sides of Personal Use of Technology at Work: A Job Demands–Resources Model" (2017). Management and Marketing Faculty Publications. 15.
https://neiudc.neiu.edu/mm-pub/15