Cultural Intelligence: An Identity Lens on the Influence of Cross-cultural Experience
Document Type
Article
Publication Date
2022
Abstract
Cultural intelligence (CQ) is an increasingly valuable asset for managers, employees, entrepreneurs, and their organizations. While there is now considerable evidence for its benefits, knowledge remains cloudy surrounding its antecedents. Drawing on identity theory, we develop a model unpacking the relationship between cross-cultural experience—a core antecedent with mixed findings in extant research—and CQ. We advance multicultural identity as a pivotal intervening variable and probe the role of self-verification striving as an identity-based boundary condition. Across two interlocking studies, we find evidence for how CQ can be cultivated from a range of increasingly common forms of cross-cultural experiences. In doing so, we shed light on the mixed results in prior research and provide key implications for future research; namely, multicultural identity helps to better account for when and how individuals translate their cross-cultural experiences into CQ.
DOI
https://doi.org/10.1016/j.intman.2022.100928
Publication Title
Journal of International Management
Volume Number
28
Issue Number
3
ISSN
1075-4253
Recommended Citation
Pidduck, Robert J.; Shaffer, Margaret; Zhang, Yejun; Cheung, Sally S. Y.; and Yunlu, Dilek G., "Cultural Intelligence: An Identity Lens on the Influence of Cross-cultural Experience" (2022). Management and Marketing Faculty Publications. 31.
https://neiudc.neiu.edu/mm-pub/31