Socially Anxious on Social Media: Examining the Relationship Between Social Media Users' Level of Anxiety and Attitudes Toward Customer Service Channels

Aneta Zalinska, Northeastern Illinois University
Garo Agopian, Northeastern Illinois University

11:00 AM

This Is Your Brain on Facebook: An Analytical Approach to Social Media and Autonomy

Armina Shariff, Northeastern Illinois University

11:15 AM